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Privacy & Cookie Policy

This privacy policy sets out how Pink Sand Group Ltd uses and protects any information that you give Pink Sand Group Ltd when you use this website. Pink Sand Group Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pink Sand Group Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. Introduction

Pink Sand Group Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy & Cookie Policy explains:

  • what personal information we collect

  • how we use it

  • the legal bases on which we process your data (as required under UK GDPR & Data Protection Act 2018)

  • how we use cookies and similar technologies

  • how you can change or withdraw your cookie consent (including via CookieYes)

  • your rights as a data subject

Pink Sand Group Ltd
Rumer Hill Business Estate, Rumer Hill Road, Cannock, West Midlands, WS11 0ET
info@pinksandgroup.co.uk
01543 212008

We may update this policy periodically. Please check this page for the latest version.

2. What Data We Collect

We may collect:

  • Identity data: name

  • Contact data: email address, telephone number, postal address

  • Enquiry information: details submitted via forms

  • Technical data: IP address, browser type, device information

  • Usage data: pages visited, time on site, interactions

  • Marketing and communication preferences

  • Any information relevant to surveys, enquiries, promotions or offers

3. How We Collect Data

We collect personal data when you:

  • complete forms on our website

  • request a quote or place an order

  • subscribe to marketing or accept marketing cookies

  • contact us via email, phone or social media

  • browse the website (cookies, analytics tools)

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contractual necessity – to provide quotes, process orders, deliver products

  • Legitimate interests – improving our website, preventing fraud, internal analytics

  • Consent – marketing emails, non-essential cookies

  • Legal obligation – financial and tax record-keeping

We do not rely on consent for activities where another lawful basis applies.

5. How We Use Your Information

We may process your data to:

  • provide quotes, fulfil orders and deliver services

  • maintain internal records

  • improve our website, products and customer experience

  • respond to enquiries

  • send marketing communications (only if you have provided consent)

  • conduct analytics to understand how visitors use the site

We do not sell your personal data to third parties.

6. Marketing Communications

If you consent, we may send:

  • product updates

  • special offers

  • promotions

  • information related to Pink Sand Group services

You can withdraw your marketing consent at any time by emailing info@pinksandgroup.co.uk or clicking “unsubscribe” on any marketing email.

7. Security

We use appropriate technical and organisational measures to protect the personal data we process, including encryption, access controls, and secure software.

8. How We Use Cookies

Cookies are small text files stored on your device. We use them to:

  • operate core website functionality

  • measure website performance

  • run analytics

  • personalise content (where consented)

  • enable advertising or remarketing (where consented)

Cookies fall into these categories:

  1. Strictly Necessary Cookies – essential for website operation

  2. Functional Cookies – enhance usability

  3. Analytics Cookies – anonymous performance tracking

  4. Advertisement Cookies – personalised ads, remarketing

Non-essential cookies are only activated after you give consent using CookieYes.

9. CookieYes Consent Management

We use CookieYes to provide a legally compliant cookie banner and consent system.

How You Give Consent

On your first visit, a banner will appear allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage preferences by category

How to Change or Withdraw Consent

You can update your preferences at any time:

  1. Scroll to the bottom of any page.

  2. Click “Cookie Settings” (CookieYes inserts this automatically).

  3. Adjust the toggles for each cookie category.

  4. Save your preferences.

CookieYes will immediately reapply your new settings.

10. Disabling Cookies in Your Browser

You may also block cookies through your browser settings. This may impact certain features or functionality of the site.

11. Links to Other Websites

If our site links to third-party websites, we are not responsible for their privacy practices. Please review their privacy policies.

12. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any rights, email info@pinksandgroup.co.uk.

13. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.
Marketing consent data is stored until you withdraw consent.

14. Contact Us

For privacy-related enquiries:
info@pinksandgroup.co.uk
01543 212008